Club medium hoteles
Your loyalty has rewards
Join the medium hotels Club for free and enjoy exclusive offers simply by booking on our website. We offer special discounts and personalised touches at any of our hotels to ensure your stay is truly unique.
Discover the benefits of being part of our community.
Are you already a member?
LEVEL 1
From the register
Welcome
Level 2
For stays of 10 nights or more
Select
LEVEL 3
For stays of 25 nights or more
Privilege
Welcome
Select
Privilege
Requirements
Online registration
From 10 nights
From 25 nights
Discount on accommodation
5% dto.
10% dto.
15% dto.
Discount on breakfast
5% dto.
10% dto.
15% dto.
Welcome drink
Yes
Yes
Yes
Welcome gift
–
Yes
Yes
Early Check-in (s.a.)
–
Yes
Yes
Late Check-out (s.a.)
–
Yes
Yes
Complimentary minibar
–
–
Yes
Room upgrade (s.a.)
–
–
Yes
(s.a.): Subject to availability on arrival at the hotel.
Frequently asked questions
What is Club medium hoteles?
Club medium hoteles is a free loyalty programme that rewards your loyalty with exclusive discounts, welcome details and benefits such as early check-in, late check-out or room upgrades, depending on your level. All by booking directly on our official website.
Is there any cost to sign up for the club?
No, joining Club medium hoteles is completely free. There are no registration fees or maintenance charges.
How do I register for Club medium hoteles?
It is very simple. You just need to:
- Fill in the registration form with your name, surname, email and password.
- Accept the terms and conditions and privacy policy.
- You will receive a welcome email. From that moment on you can enjoy your benefits.
How many levels are there and how do I access each one?
There are 3 levels:
- Welcome: from registration.
- Select: from 10 accumulated nights.
- Privilege: from 25 accumulated nights.
What are the advantages of being a member of Club medium hoteles?
The benefits increase with each level:
- Discounts on stay and breakfast: 5%, 10% or 15%.
- Welcome water at all levels.
- Welcome detail from Select level.
- Early check-in and late check-out (subject to availability) from Select level.
- Free minibar and room upgrade (subject to availability) only at Privilege level.
Do the club benefits apply to all hotels in the chain?
Yes, the benefits apply to all hotels in the chain (Sitges, Valencia, Llafranc and Platja d’Aro), subject to availability at each establishment.
How can I access my benefits as a member?
To enjoy the benefits, you must log in with your Club account and make your booking through the official medium hoteles website.
Can I combine the club discount with other promotions or negotiated rates?
No, club discounts cannot be combined with other promotional rates, group rates or rates negotiated with companies.
Can I link a booking made on other portals (Booking, Expedia, etc.)?
No. To enjoy the exclusive Club benefits, bookings must be made directly through the official medium hoteles website. Bookings through third parties do not generate valid nights for the club nor entitle you to benefits.
Can I link my stays prior to registration?
No, only nights accumulated from the registration date and with bookings made directly on our website are counted.
Can I share my account with another person?
No, Club medium hoteles membership is personal and non-transferable. The benefits are exclusively associated with the account holder.
How can I update my contact details?
It is very easy. Simply access your member portal by logging in with your email and password. From your profile you can manage and update all your contact details at any time.
Can I cancel my membership at any time?
Yes, you can cancel your membership whenever you wish. To do so, access your account and request cancellation in the security section or write to our customer service centre.
I cannot find an answer to my question, how can I get help?
If you have any other questions or issues with your Club account, please contact our customer service team through our contact form or the hotel’s official telephone numbers. We will be happy to help you!
