Club medium hoteles
Best price guaranteed
Free cancellation
Exclusive rates
Your loyalty has rewards
Join the Club medium hoteles for free and benefit from exclusive promotions just by booking on our website. We offer you special discounts and personalized details at any of our hotels to make your experience unique.
Discover the advantages of being part of our community.
Already a member?
Level 1
From registration
Welcome
Level 2
From 10 nights of stay
Select
Level 3
From 25 nights of stay
Privilege
Welcome
Select
Privilege
Requirements
Website registration
From 10 nights
A partir de 25 noches
Discount on stay
5% off.
10% off.
15% off.
Discount on breakfast
5% off.
10% off.
15% off.
Welcome water
Yes
Yes
Yes
Detalle de bienvenida
–
Yes
Yes
Early Check-in (s.t.a.)
–
Yes
Yes
Late Check-out (s.t.a.)
–
Yes
Yes
Free minibar
–
–
Yes
Upgrade de habitación (s.d.)
–
–
Yes
(s.t.a.): Subject to availability upon arrival at the hotel.
Frequently asked questions
What is the Club medium hoteles?
The Club medium hoteles is a free loyalty programme that rewards your loyalty with exclusive discounts, welcome gifts, and benefits such as early check-in, late check-out, or room upgrades, depending on your tier. All of this applies when booking directly on our official website.
Is there any cost to join the club?
No, joining the Club medium hoteles is completely free. There is no registration cost or maintenance fees.
How do I register for the Club medium hoteles?
It’s very simple. You just need to:
- Fill in the registration form with your first name, last name, email, and password.
- Accept the terms and conditions and privacy policy.
- You will receive a welcome email. From that moment on, you can start enjoying your benefits.
How many tiers are there and how do you access each one?
There are 3 tiers:
- Welcome: from registration.
- Select: after accumulating 10 nights.
- Privilege: after accumulating 25 nights.
What are the benefits of being a member of the Club medium hoteles?
Benefits increase with each tier:
- Discounts on stays and breakfast: 5%, 10%, or 15%.
- Welcome water across all tiers.
- Welcome gift from the Select tier onwards.
- Early check-in and late check-out (subject to availability) from the Select tier onwards.
- Free minibar and room upgrade (s.t.a.) only in the Privilege tier.
Do the club benefits apply to all hotels in the chain?
Yes, the benefits apply to all hotels in the chain (Sitges, Valencia, Llafranc, and Platja d’Aro), subject to availability at each establishment.
How can I access my member benefits?
To enjoy the benefits, you must log in to your Club account and make your booking through the official medium hoteles website.
Can I combine the club discount with other promotions or negotiated rates?
No, the club discounts cannot be combined with other promotional rates, group rates, or corporate negotiated rates.
Can I link a booking made through other portals (Booking, Expedia, etc.)?
No. In order to enjoy the exclusive benefits of the Club, bookings must be made directly through the official medium hoteles website. Bookings made through third parties do not qualify as valid nights for the club, nor do they entitle you to any benefits.
Can I link my stays from before registering?
No, only nights accumulated from the date of registration since April 2023 and with bookings made directly on our website are counted.
Can I share my account with another person?
No, the Club medium hoteles membership is personal and non-transferable. The benefits are associated exclusively with the account holder.
How can I update my contact details?
It’s very easy. You just need to access your member portal by logging in with your email and password. From your profile, you can manage and update all your contact details at any time.
Can I cancel my membership at any time?
Yes, you can cancel your membership whenever you wish. To do so, access your account and request to cancel in the security section, or write to our support center.
I can't find the answer to my question, how can I get help?
If you have any other questions or issues with your Club account, please contact our customer service team using our contact form or the hotel’s official telephone numbers. We will be delighted to help you!
