Frequently Asked Questions
In which destinations can I stay with medium hoteles?
Currently, our hotels are located in three privileged Mediterranean destinations: Valencia, Sitges (Barcelona) and Platja d’Aro, in the heart of the Costa Brava (Girona).
Do you offer a free cancellation policy?
Yes, we offer free cancellation on most of our rates. You can cancel your booking free of charge until 6:00 pm on the day of your arrival. We recommend that you check the specific conditions of your rate during the booking process.
Are the hotels suitable for business travellers?
Absolutely. Several of our hotels have meeting rooms and workspaces. In addition, we offer the Medium for Business programme, created specifically for companies, which includes special rates, flexible conditions and personalised services for meetings and business travel.
What advantages do I have if I book directly on the official website?
By booking directly on mediumhoteles.com, you will always enjoy several exclusive advantages:
- Best price guarantee.
- Free cancellation (please check your rate conditions).
- Access to exclusive offers and promotions.
- Late check-out subject to availability.
Is it possible to complete online check-in before arriving at your hotels?
Of course! We offer the option of online check-in so you can save time upon arrival. Once your booking is confirmed, you will be able to complete this process from the comfort of your device. Upon arrival at the hotel, you will simply need to identify yourself and we will hand over the keys to your room.
Does Medium Hoteles have a loyalty programme?
Yes, we have medium club, our loyalty programme that offers exclusive advantages, personalised discounts and an additional 5% discount on bookings.
Is it possible to hold events and business meetings at Medium hotels?
Yes, several of our hotels have rooms for events and meetings. Hotel medium valencia has 6 rooms, and medium sitges park has 2 rooms, all equipped with modern technology.
